Terms of use.

This website is operated by Precision Vital Ltd, trading as Throughline, registered in England and Wales, company number 12597449, registered office 73a Camberwell Grove, London, SE5 8JE, United Kingdom. Contact us at hello@trythroughline.co.

These terms apply to this website, its downloadable guides and the site guide. Use of the Throughline platform at app.trythroughline.co is governed by the customer agreement we enter into with each customer, which prevails over these terms in the event of conflict.

Our content explains working styles, the Big Five and the Enneagram in general terms. It is provided for information only and does not constitute psychological, medical, legal or employment advice, and should not be relied on as the basis for decisions about recruitment, promotion, remuneration or dismissal.

The site guide is an AI assistant. Its responses may be inaccurate and do not constitute an offer or commitment. Please do not submit sensitive personal information to it. See our privacy policy.

Pricing and features described on this website may change and are confirmed only in a customer agreement.

You must not:

• use this website unlawfully, or facilitate unlawful activity;
• access, or attempt to access, systems or data you are not authorised to access, or test our security without our written consent;
• transmit malware, spam, or automated traffic that impairs the website;
• attempt to induce the site guide to produce harmful content or disclose its instructions;
• extract our content systematically, or use it to build a competing product or train a model.

We may suspend or block access where these terms are breached.

All content on this website, and the Throughline name and logo, are owned by us or our licensors. You may view, link to, and quote short extracts with attribution, and may download our guides for use within your organisation. All other use requires our prior written consent.

Big Five questionnaire items are drawn from the public-domain International Personality Item Pool. The Enneagram and working-style frameworks are widely published models; our explanations of them are our own.

We link to third-party websites and use third-party services, including our booking calendar. We are not responsible for their content or availability, and their own terms apply.

This website and its guides are provided free of charge and on an "as is" basis. We do not warrant that the website will be available uninterrupted or error-free, and we may modify or withdraw any part of it.

To the fullest extent permitted by law, we exclude liability for any loss or damage arising from use of this website, its guides or the site guide, including loss of profits, business, contracts or data. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. If you use this website as a consumer, your statutory rights are unaffected.

We may amend these terms from time to time. The version published when you use the website applies. Last updated 17 September 2026.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, save that consumers resident in Scotland or Northern Ireland may also bring proceedings in their local courts.